Lockbox Services

Fifth Third’s lockbox solution can help accelerate payment processing and give you faster access to funds.

Take advantage of our advanced technology to help you automate customer payments. We offer comprehensive services from multiple lockbox sites across the country for your business-to-business payments.

With our lockbox services, you benefit from:

  • Faster remittance posting and same-day information
  • Streamlined processes, which may lead to reduced expenses
  • Decreased mail float

How Wholesale Lockbox Network works:

  • You direct payments to a unique Wholesale Lockbox address for Fifth Third Bank.
  • Your mail is continuously retrieved throughout the day and delivered to the nearest Fifth Third Bank processing center.
  • We process payments according to your specific instructions.
  • The critical receivables information that you decide you need most is captured and transmitted daily with a detailed audit trail.
  • The images of checks, remittances, and correspondence can be retrieved quickly and conveniently through our online portal, Fifth Third DirectSM.

Contact Us

For questions about existing accounts:

To open a new account:

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Open an Account

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Open a Fifth Third Business Banking account now—it's quick and easy.

Online Form

Call 1-866-531-4249

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